Request pickup

Full collection unit? Then it obviously needs to be picked up and replaced with an empty one, so you can continue to collect used batteries without interruption. A collection for your collection point is free and simple! How the collection request proceeds depends on the type of collection unit you have.

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How do you request a collection?

Do you have a collection unit with a telemetry system? Then the collection process is completely automatic — you don't have to worry about it! As soon as your collection unit is nearly full, a pickup is automatically scheduled. Our driver will come to collect the full unit and replace it with an empty one within 5 business days.

Would you like to know if a collection has already been scheduled? You can always check this in MyBebat. If necessary, you can also request an additional pickup.

Is your collection unit not equipped with a telemetry system?

Is your unit overflowing? Then you can request a collection in 3 ways:

via MyBebat,
our online platform

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by email at 
collection@bebat.be

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via our free number 
0800 97 521

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Good to know

Once the collection is registered with us, it will be carried out within 5 working days. Weekends, closing, and public holidays are not included in this count.

In MyBebat you can always check the status of your collection and download the collection certificate.

To MyBebat

What should you pay attention to during a pickup?

  1. Ensure that our driver has easy access to your collection unit.
  2. If multiple containers need to be emptied, place them all together in one spot. This way, the driver can easily find them and ensures no full units are left behind.
  3. Ensure that there are no batteries lying next to your collection unit.

Manage your collections via MyBebat

Request or cancel a collection? Need to update your information? You can easily do it on MyBebat, our convenient online platform.

Online platform MyBebat

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Safety tips

Handy tips and practical guidelines for safely collecting batteries at your collection point.

Manage your collection points

Managing your collection point(s) is very simple, via the online platform MyBebat.